What methods of payment are there for depositing and withdrawing funds?
At this time, Option888 accepts payments via Credit/Debit card, Neteller, Giropay, Sofort Banking, Paysafecard or Bank Wire.
If you require additional payment options, please contact our customer support team.
Why do withdrawals take up to 10 days when my deposits are instant?
To ensure the security of your funds and to be sure that all funds are returned safely there are security checks that need to be completed before processing a withdrawal. Although Option888 begins to process your withdrawal request within 1 business day, for your safety, we must ensure to follow our mandated protocols. Additionally, your financial institution can take 3-7 working days to credit the funds back into your account. Once you have received confirmation that your withdrawal has been approved, funds are instantly sent back to your account utilizing the same payment method as your deposit.
Can I withdraw profit onto my credit or debit card?
Option888 can only process the sum of your original deposit back to your credit card. All profits exceeding your original deposit amount will be sent to you via bank wire. It is our standard procedure that you must fill out a withdrawal form on our site if we do not have proper documentation at the time of your withdrawal in order to receive your funds. Customer support will be happy to help you complete this process, and expedite the withdrawal of your profits.
Can I have 2 Accounts with Option888 at the same time?
Typically, we prefer account holder to only have one active account at any given time. If you feel there are circumstances under which you would prefer to have additional accounts, please contact customer support or your account manager, and a decision will be made as to whether to grant you access to additional accounts. All decisions are made under the sole discretion of management.
I want to deposit. Why was my transaction declined?
There could be several reasons as to why your payment failed, including but not limited to:
- a.) Your information has been incorrectly entered into the system.
- b.) Your financial institution may require you to verify the transaction.
- c.) Your card may be expired.
- d.) There are insufficient funds on the card.
- e.) Your card has come up on a security check as being lost or stolen.
- f.) We do not accept your card type.
If you are having trouble making a deposit, please contact customer support and we will help you to the best of our ability, or determine an alternative payment method.
Can I cancel a withdrawal?
You may cancel your withdrawal within 24 hours since your request. In this case, the withdrawal amount will remain in your account or will be credited back to your account within 24 hours. In the event that the refund has already been.
What happens if the card I use has been lost or cancelled during the process of depositing or withdrawing?
All credit card deposits are instantaneous and as such your account will be funded regardless of the fact you lost the card or cancelled your card after the deposit. However if your card has been lost or cancelled, during a withdrawal process you will need to contact your bank to resolve this. In the event the bank is unable to assist, Option888 will process the withdrawal to your bank account via wire transfer.